Field observations

How AI-search misplaces local businesses across US regions.

A small service-company owner can spot the problem in one answer: AI-search puts the business close to the right service category, then pulls a source from a broad directory or describes a neighboring service. Citability Field Lab studies those slips inside the United States, state by state and region by region, using the same prompt forms. The lab's central question is where a local name falls off the map.

How a field run is built

A field card might start with a local HVAC company listed under the right service, while the description quietly stitches on a neighboring category. For the lab, that answer becomes an observation only when the prompt, region, named businesses, description, and source are written down together. Sample sets are assembled descriptively across states, urban and suburban settings, service categories, and comparable user intentions. Repeatability is the paper ruler on the old map: without it, the lab cannot tell whether the model slipped or the researcher moved the page.

Working focus

The lab's working focus is the regional citability gap for local service companies in the United States: entity skip, category drift, regional substitution, citation-description split, and directory dependency. The team compares how those misses appear when similar prompt forms are run across different states.

From the field corpus

The index holds field-run notes, state-level answer reviews, discrepancy cards, short methodological notes, and query archive entries. A note enters the index only after the team sees a recurring failure pattern and can show the conditions under which it appeared. That keeps the corpus from pretending to be a complete market catalog.

A local business can be named correctly and still land in the wrong place.

If AI-search describes a company oddly, mixes up a service category, or surfaces a general directory instead of a local trace, the lab accepts such examples for manual review.

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